Privacy Policy

Privacy Policy (HIPAA-Compliant)

Effective Date: 3/20/2025

1. Introduction

Jacob Campbell Insurance Agency (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal and health-related information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit www.jacobcampbell-agency.com and interact with our services.

We comply with the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

2. Information We Collect

We may collect the following types of personal and health-related information:

Contact Information: Name, email, phone number, mailing address
Health & Insurance Interests: General details about the coverage you’re looking for (Medicare, Life, Health, etc.)
Protected Health Information (PHI): If you provide details related to your current or past health conditions, treatments, or specific insurance coverage needs
Website Usage Data: IP address, browser type, pages visited, and how you interact with our site
Communication Data: Messages sent via contact forms, emails, or chat features

3. HIPAA & PHI Protection

We take extra precautions when handling Protected Health Information (PHI), including:
✔ Secure Data Handling: PHI is encrypted and stored securely.
✔ Limited Access: Only authorized personnel can access PHI.
✔ HIPAA-Compliant Third-Party Vendors: If we use external tools (e.g., email services, scheduling software), we ensure they follow HIPAA standards.

4. How We Use Your Information

We use your information to:
✔ Help you explore and enroll in health insurance plans
✔ Respond to your inquiries and provide consultations
✔ Improve our website and services
✔ Comply with legal or regulatory requirements

🚨 We do NOT share, sell, or rent PHI to third parties for marketing purposes.

5. Your Rights Under HIPAA

You have the right to:
✔ Request a copy of your PHI records
✔ Request corrections to your PHI if inaccurate
✔ Ask us to delete your PHI (unless required by law to keep it)
✔ Receive notifications in case of a data breach

To exercise your rights, please contact us at:
📧 Email: jacob.campbell@healthmarkets.com
📞 Phone: 405-388-6611
📍 Address: 740 NE 27th St. Suite 4151. Moore OK, 73160

6. Data Security & Breach Notification

We follow strict security measures, including encryption and access controls, to protect your data. If a security breach occurs involving PHI, we will notify affected individuals within 60 days, as required by HIPAA.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Jacob Campbell Insurance Agency

740 NE 27th St. Moore OK, 73160

405-388-6611

To send a complaint to Medicare, call 1-800-MEDICARE (TTY users should call 1- 877-486-2048), 24 hours a day/7 days a week). If your complaint involves a broker or agent, be sure to include the name of the person when filing your grievance.

* Medicare Advantage, Medicare Supplemental Insurance, and Part D options can be explored.

I do not offer every plan available in your area. Any information I provide is limited to those plans I do offer in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program to get information on all of your options.

Attention: Sales agents may be compensated based on a consumer’s enrollment in an insurance plan. No obligation to enroll. Agent cannot provide tax or legal advice. Contact your tax or legal professional to discuss details regarding your individual business circumstances. All quotes are estimates and are not final until consumer is enrolled. Medicare has neither reviewed nor endorsed this information.

. Please visit HealthCare.gov for information on the benefits of enrolling in a QHP. Off-Marketplace coverage is not eligible for the cost savings offered for coverage through the Marketplaces.

This information is not a complete description of benefits. Call the Plan’s customer service phone number for more information.

SMS and Email Privacy Notice

By providing your phone number and email address, you agree to receive communications from Jacob Campbell Insurance Agency, including promotional messages, updates, and customer service information via SMS and email. Message and data rates may apply for SMS. You can opt out at any time by replying STOP to SMS messages or clicking the unsubscribe link in our emails. We respect your privacy—your information is never sold or shared with third parties.